470 Clay Pitts Rd.
East Northport, NY 11731
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Pets - no pets are allowed on outings guided by Envision Outdoors, according to regulations in most of the areas we guide, and to prevent problems with interaction with wildlife.
Behavior - Envision Outdoors reserves the right to refuse guide service on the basis of unruly, defiant, or dangerous behavior. Any applicant being refused guide service for any such reasons will forfeit any and all funds paid by said applicant to Envision Outdoors.
Cancellation/Refund Policy - Applicants, once having been processed along with payment, may cancel, for personal reasons, up to 30 days prior to trip departure date for Multi-Day outings, and up to 14 days prior to trip departure date for ½ Day and Full Day Outings. and receive a full refund, with the exception of a $20 non-refundable application fee, standard to every application. Personal reasons for cancellation may include, but are not limited to: personal illness, death in the family, occupational requirements, automobile malfunction. In the event any question or doubt should arise as to the nature of an issue sited for cancellation, i.e. whether or not it is of a personal nature, Envision Outdoors reserves the exclusive right to make this determination. In the event of a cancelled outing due to certain uncontrollable events, Envision Outdoors will issue a full refund to all paid trip applicants affected by said cancellation, less the $20 non-refundable application fee. Envision Outdoors reserves the exclusive right to cancel any outing in the event of such occurrences.
Policy Regarding Rental Equipment - currently, Envision Outdoors provides referrals to gear suppliers and outfitters for our customers to access. We provide ONLY these referrals and make no representation with regard to any aspect of responsibility for the equipment, it’s transportation by shipping, or its use.
Age Restrictions - An adult must accompany young hikers less than 18 years of age. In addition, for applicants of less than 18 years of age, all forms and policies presented by Envision Outdoors as part of the application process must be reviewed by, and co-signed by an adult.
Cancellation due to Extreme Weather Events/Environment Concerns - It is understood that inclement weather is part of our wilderness environment. Conditions such as extreme cold or heat, rain, snow, and sleet are all part of an outdoor experience, and those who endeavor to travel in wilderness areas must accept these conditions, within reason. On rare occasions, such as persistent heavy rain, extreme heat and drought, and dangerous winter storms, the cancellation of an outing may be called for. This applies as well to environmental concerns that are a result of recent weather events, including, but not limited to, flooding due to recent heavy rains, snow bound roads due to recent heavy snow, and the like.
The guides at Envision Outdoors reserve the exclusive right to cancel any outing due to any of these concerns. In the event an outing is cancelled by Envision Outdoors, full credit will be awarded to each paid applicant to be applied to an outing of equal value, and of the same category of activity. Any paid applicant who cancels his or her own participation due to weather or environmental concerns for an outing that has not been cancelled by Envision Outdoors for these same concerns will forfeit any and all funds paid by said applicant to Envision Outdoors. There will be no refunds for cancellations due to weather or environmental concerns.
Adherence to Federal, State, and Local Laws and Regulations - Without exception, the areas where Envision Outdoors provides guide services enjoy some manner of protection for their wild status, along with federal, state, and local laws and regulations that apply to us all regardless of our chosen activities while in the mountains. It is the responsibility of each applicant for any and all outings guided by Envision Outdoors to have full knowledge and understanding of all such laws and regulations pertaining to any area where he or she endeavors to be active, and to adhere fully to said laws and regulations. Any trip participant who is deemed, by the guides at Envision Outdoors, to be in violation of the terms of this policy will risk the possibility of being refused further guide service, with forfeiture of any and all funds paid by said trip participant to Envision Outdoors, and the possibility of violations being reported to the appropriate authorities.
Policies & Guidelines